564requests on Saturday, October 31

811daily average over the last 90 days

1category above the alert threshold on Saturday, October 31

72,712requests in the last 90 days

Volume

Ninety days of daily requests

Latest day

What moved

Illegal Graffiti14 vs 5.0 usual · z 4.02.8×

Lost Pet4 vs 1.8 usual · z 1.72.3×

Illegal Parking268 vs 172.3 usual · z 7.31.6×

Rodent Activity15 vs 11.0 usual · z 1.21.4×

Unauthorized Signage3 vs 2.3 usual · z 0.51.3×

Compared against the same weekday over the previous four weeks. Highlighted rows cleared the alert bar: at least 1.8× normal with a Poisson z of 2.5 or more.

Mix

Most reported in the last 30 days

The filled bar is the last 30 days; the bar behind it is the 30 days before that. The percentage is the change between them.

Illegal Parking

6,508

-5%

Litter & Debris

1,921

-34%

Dead Animal General

739

-15%

Needle Pickup

736

+1%

Rodent Activity

735

-3%

Trash Placed Out Early

681

-25%

Sidewalk Repair

598

-16%

Improper Trash Storage

554

-49%

Street Light Outage

550

+34%

Illegal Dumping or Disposal

546

-39%

Overflowing Trash

500

-2%

Pothole

425

-24%

Boston only

How old the open backlog is

Boston publishes no closure timestamp, so this counts requests still marked open by age. Verified against the live Open311 API: the oldest of these are genuinely still open, not a stale copy.

0 to 7 days1,2231.2%

8 to 30 days5,4685.6%

31 to 90 days16,88417.2%

Over 90 days74,81276.0%

Reading this feed

What the data can and cannot tell you

Service requests filed with BOS:311, the city's non-emergency reporting line.

There is no closure timestamp. Resolution time can only be approximated from the last update, so it is not quoted anywhere on this site.
Illegal Parking alone is about a fifth of all Boston volume, which is why the category ranking is shown rather than a single headline complaint.
History begins 2025-12-25. That is a backfill setting rather than an API limit, so the baselines have not yet seen a full winter.
The service catalogue endpoint returns only 8 of the 126 service codes in use, so categories here come from the requests themselves.