Charlotte 311
Sync Charlotte 311 service requests into your warehouse.
The Charlotte 311 connector syncs Charlotte service requests into analytics-ready tables in your data warehouse. Pull service requests, request types, received and closed dates, and the handling division from the City of Charlotte 311 service request feature layer, with Ingest handling pagination and retries so the tables stay current.
Charlotte 311 is not a certified connector yet. Ingest authors one from the vendor's API documentation when a customer asks for it, runs it against the real API, and only then lists it as deployable. Request it and it moves up the queue.
What you can sync
Ingest lands the following Charlotte 311 data in your warehouse or lake, each as its own table on the schedule you pick:
- Service requests
- Request status and closure
- Request types
- Location and neighborhood profile area
Authentication
None. The Charlotte 311 API is public and needs no credential.
Credentials go into a form, never into a chat, and are held in a secret store under your own path. Only the key NAMES ever reach the control database.