Overview
The Playvox connector syncs your contact-center workforce and QA data into analytics-ready tables in your data warehouse. Pull evaluations, agents, coaching, and karma from the Playvox API, with Ingest handling auth, pagination, and retries so the tables stay current.
What you can sync
Ingest syncs the following Playvox data into your data warehouse, each as its own table refreshed on your schedule:
- Evaluations
- Agents
- Coaching
- Karma
Authentication
HTTP Basic Auth (API key)
Generate/manage the key from inside your Playvox account.
You enter credentials in a secure form, never in chat. Ingest stores and rotates them for you.
Resources
Playvox API docs ↗
Official provider documentation.
Authentication
How Ingest stores and rotates credentials.
Request access
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