Docs / Data sources / Kustomer

Kustomer

Business software

Built when you ask for it

Sync Kustomer conversation, customer, and team data into your warehouse. Ingest builds this connector the first time a customer asks for it, then keeps the tables current in a data warehouse you own, on the schedule you choose.

The Kustomer connector syncs your customer service CRM data into analytics-ready tables in your data warehouse. Pull conversations, customers, messages, and teams from the Kustomer API, with Ingest handling auth, pagination, and retries so the tables stay current.

What you would get

Each of these arrives as its own table, kept current on the schedule you choose:

  • Conversations
  • Customers
  • Messages
  • Teams

How it gets built

  1. Choose Kustomer when you set up a pipeline, with the warehouse it goes to and a schedule.
  2. Ingest reads Kustomer's documentation, and you choose the tables you want.
  3. Ingest builds the connector and tests it against Kustomer itself.
  4. A person at Ingest reviews and publishes it, and your pipeline starts on its own.

What you will need

Bearer token (API key). Create the key under Settings > Security > API Keys in the Kustomer org; shown only once at creation.

You enter it once, in a form in Ingest, and it is kept in a secret store set aside for your organization.

Questions

Does Ingest have a Kustomer connector?
Not as a finished connector yet. Ingest builds it from Kustomer's own documentation the first time a customer asks, tests it against the real service, and lists it once it passes.
Which warehouses can Kustomer data go to?
Amazon S3, Google Cloud Storage, Azure Blob Storage, Apache Iceberg, Ingest Managed Lakehouse, MotherDuck, Postgres, Amazon Athena, Databricks, Redshift, BigQuery, ClickHouse, MySQL / generic SQL and Snowflake, in an account you own.
Do I need to write code?
No. Ingest builds, runs and maintains the connector. Someone with access to your warehouse connects it once, following a short guide.

Kustomer API documentation: https://developer.kustomer.com/kustomer-api-docs/reference/introduction

Setting up the destination is its own short guide, one per warehouse or lake: Amazon S3, Google Cloud Storage, Azure Blob Storage, Apache Iceberg, Ingest Managed Lakehouse, MotherDuck, Postgres, Amazon Athena, Databricks, Redshift, BigQuery, ClickHouse, MySQL / generic SQL, Snowflake.

Other sources Ingest connects for SaaS teams: Asana, Jira, Airtable, Clockify, Facebook Ads, Frankfurter.

Request Kustomer